Reviewed 1 year ago
Great location on site. Spotlessly clean. Good communication, quick and simple to book.
Simply great!
Reviewed 1 year ago
We are a family of five with children aged 11, 9 and 6. We stayed for a week in Cheviot View 7. We had a fantastic holiday. The lodge was absolutely stunning, beautifully furnished and spotlessly clean. It is the cleanest lodge we have ever stayed in. The deck furniture was an added bonus, we enjoyed being able to sit on the deck (when the sun shined) watch the ducks and look over the lake. The lodge was very well equipped, we had everything we needed. The oven and fridge were spotless, the bedding and towels smelt so fresh and clean, and the beds were very comfortable. Overall, this lodge was superb and comes highly recommended. We didn’t buy the Haven pass, we felt it was overpriced at £280 for a family of 5 and you still have to pay for activities anyway, so I’m not sure what the £280 actually paid for and why do adults have to pay!? That’s a separate issue for Haven customers I guess. We used the lodge as a base and there was so much to see and do in the local area, we didn’t need the PlayPass. The swimming pool always seemed packed and the pool in Berwick was much nicer to be honest! The site was lovely and clean until you got to the food areas and the busy places where there was a lot of litter. Overall, we had a lovely holiday and would easily stay here again.
Reviewed 1 year ago
No WiFi in the caravan until after 5pm on the Monday (half our stay), and no welcome pack to advise on Haven app for booking park facilities (tables/food/activities etc).
Reviewed 1 year ago
Enjoyed the week with family. I think the park passes are far to dear.
Reviewed 1 year ago
Wow where to start. This caravan is in the peaceful area of Castlelake. Close to centre, but far enough away too. The caravan itself has decking to the front and side with a lovely little patio set on the front decking, with cushions to use which gets the sun. Tastefully decorated lounge with 3 piece and 2 chairs. Dining Area and well appointed kitchen including washing machine, air fryer(a must these days lol) and large fridge freezer. Large master with en-suite including a bath and separate shower room with W/C. A twin bedroom too. Both bedrooms have large tv’s. We booked this caravan last October for the first time and loved it so booked for this week(July). We are also due to come back October again. I cannot recommend enough
Reviewed 1 year ago
Caravan very clean and tidy, nice and modern with full central heating......is located in a nice part of the park, quiet but only a 5 minute walk from main complex!, got the decking right around with enclosed gate with lock, perfect for kiddies!, was out a few times sitting at the table. Thoroughly enjoyed this holiday, and caravan was lovely.
Only one thing I think would be a really good addition, is definitely getting a WiFi connection in the caravan......we had 3 teenagers with us, and they were practically going out there minds cause they couldn't watch there devices at night time........apart from that, EXCELLENT!!!, big thankyou to George at Haggerston Private Hire for providing this for us......
Reviewed 1 year ago
Lovely caravan - nice quiet location - great view of lake
Reviewed 1 year ago
Just home from another fantastic week van was spotless as usual been booking with George for yrs would highly recommend as he goes above and beyond to accommodate any needs looking forward to booking again castle lake 27 & the WiFi was fantastic
Reviewed 1 year ago
This was our 2nd time in this lodge, our 3rd booking with haggerston castle private hire, and we had a fabulous time, the lodge was well equipped, lovely and clean and very comfortable. We were very impressed with the improvements made since last time we stayed, the kids particularly liked the ice maker on the fridge/freezer. The hosts were very good at communicating with us during our stay if we had any questions and were very helpful. Definitely making a 4th booking next year.
Reviewed 1 year ago
What an amazing place to stay. So comfortable and well equipped. The lodge was spotlessly clean and had everything you could need. Will definitely book again if we decide on another holiday in the area.